Training using the MC&A training programmes has been conducted for: Lafarge Cement MIBFA (Metal Industries Beneficiaries Funds Administration) Unemployment Insurance Fund (UIF) - Department of Labour Compensation Commission (Department of Labour) Michelle Clifford has conducted training for: FNB Corporate National Prosecutions Authority (Batho Pele Training) SARS Tiger Brands (Albany) M- Web Independent Newspapers Pharos Medical Aid South African Post Office Michelle Clifford and Associates is currently involved in: Call Centre Management and Supervisor training for one of Africa's largest telecommunications service providers, in the following countries:- Burkina Faso, Chad, Malawi, Sierra Leone, Tanzania, Uganda. Providing skills development and consulting services to the Department of Labour, (Unemployment Insurance Fund and Compensation Commission) contact centres.