Michelle Clifford & Associates (MC&A) is a Services SETA Accredited training company specializing in:
  • Accent Neutralization
  • Contact Centre Skills Development and Assessment
Our training interventions, aligned to registered contact centre unit standards, are delivered as Short Skills Programmes.
Does your contact centre experience the following problems?

MC&A's fully accredited and professional training will alleviate these problems
and will have enormous positive impact on your operations.